Leadership development grounded in the psychology of behaviour change to close the knowing-doing gap.

  • Do your leaders know what to do?

  • Do your leaders know how to do it?

  • Are your leaders enabled to do it?

Sound familiar?

You run a leadership program. The sessions land well - leaders leave inspired, full of insights, and read to lead differently.

But then… not much changes.

A few weeks on, the buzz has faded. Old habits resurface. And despite all the effort and investment, most leaders are still leading the way they always have.

That frustrating gap between knowing and doing?

It’s real - and all too common.

The problem I help solve

Organisations pour billions into leadership development each year. But when behaviour change doesn’t stick, neither does the return on investment.

This is the knowing-doing gap and it’s where most leadership development falls short.

It’s also the problem that I help solve.

Because it takes more than a great workshop.

It takes the right scaffolding to connect individual development needs with organisational goals.

This starts with a leadership framework: a clear articulation of what it means to be a leader in your organisation.

It continues with programs that build real pathways from knowing to doing.

And it’s sustained by systems that reinforce behaviour change over time.

I partner with organisations to build this scaffolding so that leadership development doesn’t just inspire change, it drives it.

Want to turn leadership insight into everyday action?

Let’s close the gap together.

Services

  • Do your leaders know what to do?

    If not, define the mindsets, behaviours, and skills essential for success in your organisation within a leadership framework.

    This is where motivation and commitment to behaviour change begin - with a standard to inspire and be held to.

  • Do your leaders know how to do it?

    If your leaders know what to do, the next step is to ensure they know how to do it.

    Develop the mindsets, behaviours, and skills needed for success through leadership programs that follow a pathway from knowing to doing.

    Just make sure you don’t stop here.

Do

  • Are your leaders enabled to do it?

    If your leaders know what to do and how to do it, the final step is to enable them to do it.

    Establish a leadership development system with the right structure, support, and accountability to reinforce and sustain behaviour change.

    This gives you the best chance of closing the knowing-doing gap: when your leaders know what to do, how to do it, and are enabled to do it.

Testimonials

I’m lucky to work with some amazing clients. Here’s what they are saying about our partnership:

  • Thank you, Justine, for the incredible partnership over the past few years. I truly believe part of our success can be attributed to the important work you've done with the team. I'm excited about our continued collaboration and shared vision of developing strong, resilient, and caring leaders for the future!

    General Manager, RG Restaurants, KFC

  • "Thank you for designing and facilitating the session for our extended leadership team. What an amazing day. Smashed our goals!"

    Head of Marketing & Loyalty, Dan Murphy’s

  • "Many thanks Justine. You were so engaged and energetic throughout the leadership development program. The sessions were great to attend."

    Head of Risk, Medibank

  • "Thanks, Justine. We always appreciate the thinking, research, and leadership 'je ne sais quoi' you bring to our partnership."

    Capability & Experience Partner, Endeavour Group

  • Justine, thank you so much for joining us for our panel event. Wonderful insights and perspectives that you shared which were super inspirational and tangible!"

    Chief Executive Officer, Dentsu ANZ

  • Justine it was such a pleasure partnering with you to design the Inspiiring Leaders program. Our leaders thrived in the environment that was created and loved your facilitation along with the digestible content and practical approach.

    Organisational Development Manager, Spiire

Latest thinking & doing

Trusted by:

Endeavour Group

ALH Hotels

BWS

Dan Murphy's

Country Road Group

TAC Transport Accident Commission

Yarra Valley Water

Swinburne University of Technology

The University of Newcastle

Medibank

Dentsu

KingSwim

Spiire

Endeavour Group • ALH Hotels • BWS • Dan Murphy's • Country Road Group • TAC Transport Accident Commission • Yarra Valley Water • Swinburne University of Technology • The University of Newcastle • Medibank • Dentsu • KingSwim • Spiire •

Get in touch

Schedule a time to discuss your leadership development needs.